“I obtained five quotes to replace a 4-ton Goodman package unit. We decided on PREFERRED AIR LLC because we wanted experienced professionals to install the AC package unit correctly and provide reliable servicing. Daniel was patience, courteous, and answered all (my many) questions in a timely manner and offered guidelines used to evaluate other offers, AC sizes and warranties. The quote of work to be done by Preferred Air LLC was clear. Ty came out to double check (i.e. inspected existing ducting in attic) the requirements for a second return in the back of the house prior to our acceptance of their bid. Daniel and Ty accommodated our schedule and agreed to install a new American Standard 2-stage unit with an additional duct. Highly organized. Arrived on-time, new unit installed professional, and removed old unit/stand. Samantha handled the warranty paperwork. Ty came back to do a check-up after install and found a potential issue. Daniel promptly came out the next day to isolate and correct the issue. We did not choose the lowest bid. We chose PREFERRED AIR LLC because we preferred getting the job done right.”