“A successful business begins with the very first voice you hear, as this is a direct reflection of the company, and with whom you will potentially do business. Samantha was that voice of reassurance I needed to move forward! I had been without AC for over a week, weathering the 93 degree heat storm with ceiling fans, which hardly helped. I wasn’t expecting to receive next day service; however, this is exactly what I recieved. Samantha was incredibly flexible with service times and I recieved a text confirmation directly from the AC Technician Bobby (I’m going to call him AC Professional because that’s exactly what he was, in every sense of the word). Upon arrival, Bobby explained his intentions and how he would assist before he even started. Upon completion, I was accommodated with several financing options, which really helped me out being a sole income household. This is one family owned business that takes pride in it’s customers, in essence treating you just like family. My biggest concern was my fur babies, I was OK to weather the storm a little longer if needed, but if you have animals and you need your AC up and running in a timely manner, do yourself a favor, save yourself the hassle, give this family a chance to show you how they put their heart into their work, allowing their actions to speak volumnes. As an Arizona native, I can say with confidence that I’ve found my AC connection, and would encourage you to do the same! That’s what Arizonans do, we support local businesses and stick with them! Thank you again Preferred AC! It is COLD in this house and we are LOVING IT!! You guys are the leaders of the PAC, I mean it’s in your name for a reason!” Also not sorry for the novel! You deserve it! Samantha, Bobby, and Daniel THANK YOU!!!